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Factoring fees are often hard to calculate because there are so many variables and potentially hidden charges. Let’s look at each element of the factoring fees and understand how to calculate them:

Factoring Service Fee – this is typically quoted as a percentage such as 1%. This fee is applied to your gross turnover. So if your annual turnover including VAT is £1m then your annual service fee is £10,000.

Minimum Service Fee – it is important to check your factoring contract or terms because there will usually be a minimum service fee. Using the above example if the minimum service fee was £12,000 then this is the service fee that would be paid. The calculation above would only become relevant if the gross turnover was above £1.2m.

Retro Fee – it is important to remember that at the commencement of the facility the service fee will be applied to the gross value of your debtor book. If your debtor books is standing at a gross value of £250,000 and the service fee is 1% then the retro fee will be £2,500.

Discounting fee – this is the charges applied to what you borrow. In simple terms it is the base rate plus the margin multiplied by the average borrowing. It is important to check for a minimum base rate. Do not assume you are borrowing over the Bank of England base rate. If the minimum base rate is 3%, the margin is 2.75% and the average borrowing is £100,000 then the rough discounting fees payable are £5,750. Please, please, please remember to check for the minimum base rate.

Arrangement fee – this is a fee that is charged to set up the facility. It is important to check this as it can be significant. This is certainly an area to negotiate as they are a fairly new feature in factoring agreements as the retro fee was thought to compensate for upfront fees.

Survey Fee – some lenders will charge to do a pre lend survey before making a formal offer while others will do this free of charge.

Audit Fees – some factoring lenders include the cost of audits within the service fee while other charge in addition to the service fee. It is important to check this.

Disbursements – some lenders have a list of disbursements as long as your arm. Please ask for a list of disbursements from any prospective lender and try to anticipate which services you may need over the course of a year.

Total Cost in Year 1

Service Fee or Minimum Service Fee +

Retro Fee +

Discounting Fee (remember minimum base rate) +

Arrangement Fee +

Survey Fee +

Audit Fees +

Anticipated Dispursement Fees

Please remember that not all lenders charge all of the above fees. Please also remember that just because they are not mentioned in the initial indicative terms you receieve does not mean they do not apply. You must ask the question and check all the small print.

Is it worth it?

Well that depends on what you can achieve with the additional working capital. I would suggest doing a P&L forecast and a cashflow forecast both with and without the facility. That will show whether or not the facility is worth taking up or not.

If you have any questions please contact us. Our approach is not a sales approach. We simply explain the pros and cons of each option available to you and allow you to make an informed decision for yourself and your business.

Factoring Brokers vary from one man bands to sophisticated sales organisations and everything in between.

If you have received a telesales call or direct mail the likelihood is that you are hearing from one of the larger factoring brokers. As with any large organisation the quality of the advice you receive will depend on the individual you deal with and in some instances can be poor.

If you are dealing with a one man band you are obviously totally reliant on that individual and there own personal expertise.

Some brokers simply pepper the market with your requirement and hope that a lender manages to convert your deal in return for commission. This is lazy and could easily be achieved by any business owner and a yellow pages.

There are a lot of excellent brokers in the market and I am not about to criticise any of them.

At Smart Factoring Quotes we are very proud of our approach and track record. We do not sell anything. Our aim is to understand a clients business and it’s requirements. From there we explain how invoice can help them and we explain the costs along with any potential benefits and downfalls of the facilities available. Our knowledge of the market and each lenders capabilities and criteria allow us to get straight to the most suitable lenders. In short we set out the invoice finance options in detail and allow the business owner to make an informed decision.

We want our clients to make any decision with peace of mind that they understand what they are entering into.

Invoice Factoring Services are provided by numerous invoice factoring companies within the UK.  Depending on the unique requirements of your business there will be a factoring company that is best suited to meet your needs. If you would like guidance as to which factoring company can provide the factoring service the best meets your needs please contact Smart Factoring Quotes today.

Invoice factoring services can differ dramatically for each invoice factoring company. They differ in terms of the following:

  • The individual limits they will set for each of your customers. This can have a huge impact on the amount of funding generated.
  • The funding period they are happy to fund up to. Some will fund up to 120 days while some others will only finance for much shorter periods. This may or may not be an issue but it is important to realise what is on offer and how it impacts on the factoring service you receive.
  • The style of collections. Factoring companies provide a collections/credit control service. Some genuinely manage the credit control with phone calls and communicate any issues with you so they can easily be resolved. Others will simply send out automated letters and month end statements in the hope that customers will react. Some companies will even provide a confidential credit control service where they call as if they are calling from your own business rather than a factoring company.
  • Concentration limit – how much debt will the factoring company provide against any one debtor. This may impact on your funding.
  • Then there are the obvious headline rates including prepayment, service fee and discounting fee. These are obviously important but please, please, please look beyond these and understand the total fees and what funding is actually generated.

If you are unsure please take impartial advice. Call Smart Factoring Quotes – we are happy to help.

Venture Finance – are they the right factoring company for you?

Venture Finance are one of the larger independent providers of invoice finance and they claim to have 11 offices nationwide. I think it would be fair to say that the three main offices are Haywards Heath in the South, Birmingham in the Midlands and Manchester in the North. They certainly have a national presence.

Over the last 36 months it would be fair to say that Venture Finance have had a fairly turbulent time as part of the ABN Amro Group. There was an integration on the cards between Venture Finance and Fortis which sapped a lot of resource at a senior level within the business and I sense their underwriting suffered. This integration did not take place but the parent was nationalised by the Dutch Government and there were rumours that they had been sold to Fortis anyway and asset of ABN were divested. In understand that Venture is still owned by ABN Amro but they remain the target of many a takeover rumour and it is understood that Deutsche Bank were sniffing around at some stage.

As with all invoice finance companies the feedback is often mixed and this that feel ill treated tend to do so much louder than those who are quietly content. Venture often sold themselves on the service levels that they prided themselves on. In terms of common complaints that I have received from clients they include lack of responsiveness to requests to changes in a facility, poor communication in terms of not returning calls and changing the goalposts or the way a facility is structured. I think it would be fair to say that they are fairly responsive to their own perception of risk and act accordingly which unfortunately is not always to the benefit of the client. There are some in the market that accuse them of putting spin and PR before substance. However, they have many a happy client who will have been with them for years but not felt the need to shout that from the hilltops so it is important to put everything in perspective.

That said they have an excellent product offering and must be doing something right. I feel that they have been in limbo to some extent in terms of new business for obvious reasons during the banking crisis and during a period of confusion regarding their ownership. They have a client base that allows them to operate profitably with the need for taking risks on racy new deals so who can blame them.

It will be interesting to see what happens to Venture Finance as the economy hopefully recovers. It will be interesting to see both their approach to the market in terms of new business and also what happens in terms of their ownership.

Factoring Special Offers

There are always special offers available in the market. As I write several lenders are claiming that they won’t be beaten on price and one is offering a facility ‘interest free’ for the first 3 months. The lenders with special offers change almost weekly and the quality of the offers can vary.

When comparing special offers for factoring it is important to approach with caution. I am always wary of an offer for 3 months interest free when the offer then ties you in as a client for 18 months. The initial benefit will almost definitely be recovered by the lenders when the initial offer period ends.

Importantly, you should always ensure that any factoring facility you are considering meets the needs of your business. You need to understand what debtor limits are in place, whether the concentration limit is enough for your business and which invoices the prepayment is applied to. If the factoring facility works for your business it is then important to compare total costs over say 12 months. This should include any factoring special offer that you are looking at.

At Smart Factoring Quotes we are in constant communication with the lenders in the market place. As such we know what offers are available. Importantly we are experts and can help you through the minefield that is a quote for factoring to ensure a) the facility works for you and b) the total costs of the facility are understood.

Selective factoring is where the client chooses which customers they wish to factor. This compares to traditional whole turnover agreements where clients are expected to notify their whole turnover from every customer.

Selective factoring is available within the market however very few lenders offer this.

The benefits of selective factoring are as follows:

  • selective factoring means that you can choose specific customers that are perhaps slow payers
  • selective factoring means that specific sensitive customers can be left out of the factoring agreement
  • selective factoring can reduce administration and finance costs as not all turnover has to be included in the agreement.

If you are looking for the best invoice discounting rates it is well worth speaking to Smart Factoring Quotes. We monitor the market for the cheapest invoice discounting rates available at any one time.

At present we have several invoice discounting companies who are actively competing on price and claiming they will not be beaten on price. It is however imperative that any business owner looks beyond the headline rates and considers total costs when comparing facilities from an invoice discounting company. It is also important to remember that the lenders offering the best rates can be among the most risk averse and as such your facility may be structured in a more cautious way.

At Smart Factoring Quotes our approach is to explain the benefits and potential downside of any facility and along side this show the total annual costs involved. This will allow any business owner to consider which facility represents the best value. To me that is the most important factor – compare the benefits the facility offers against the costs and then establish which facility represents the best value to your business.

If you want a helping hand give us a shout!!

Factoring – Common Complaints

Speaking to business owners on a daily basis there seems to be some common complaints about factoring services, factoring companies and the process involved in setting a facility up. I wanted to visit some of these:

Over promising and lack of transparency at the outset – invoice finance companies are typically sales driven and as such the individual sales people are targeted to close deals. This can in many instances lead to promises being made that simply can’t be delivered. There are also instances where perhaps certain costs and restrictions are not as well explained as perhaps they should be. This can be very frustrating when a business has signed up for a 12 month contract and they are not getting what they expected. The industry remains unregulated and as such once pen has been put to paper and a contract signed it is hard to get out of an invoice finance contract. The key is to understand up front what is on offer and the help of an invoice finance expert can be useful.

Hidden costs – quite often all the costs involved in a facility are not explained. Headline rates can be deceiving as they can detract from the total costs involved. Such hidden costs include minimum base rates, disbursements, minimum service fees, arrangement fees, audit fees, etc.. It is imperative total annual costs are compared when looking at different quotes.

Poor service levels – when factoring you are paying for a credit control service as well as a finance facility. It is important you understand what this service includes as some lenders will simply send out automated letters and month end statements and in many cases this may well be enough. Some lenders will actively chase debts with telephone calls which will yield a better result. Service levels also include the general administration of the facility and if not done properly the facility may not perform as you had expected. Some lenders are notorious for poor service levels and should be avoided at all costs.

Lack of communication – most business owners are used to dealing with what is thrown at them but if factoring companies change goal posts without advising clients this makes it harder. There are a couple of invoice finance companies who I could name where I know a client is unlikely to return a call. I know because I have had the same complaint from several clients and unfortunately I have experienced it myself at the hands of the same factoring companies. The reasons behind the lack of communication includes; employees being over stretched, simple lack of service focused approach at the lender, arrogance and simple bad manners. It boiled down to bad service and again we have some notorious culprits who say one thing and do another or simply never say anything at all. To avoid bad service do your homework from the outset and select an invoice finance company you can trust. Seek references but remember that lenders will only put you in touch with happy clients. Look on forums and blogs to see what you can dig up but remember passionate bloggers will typically always be the ones complaining and there are typically two sides to very story.