As an invoice finance broker I speak with a lot of businesses who are looking for cash flow solutions for their businesses.
It would be fair to say that their is a real mixed reaction towards invoice finance and especially factoring. A lot of this relates to the perception that factoring is a last resort and I would argue that this is certainly no longer the case.
However, having read various posts on several forums their seem to be some common complaints about factoring companies. These include hidden costs, actual prepayment not been as high as quoted headline rate, reserves and retentions, lengthy contract periods and poor service levels. Unfortunately in a lot of cases I feel that this business owners do have a valid case.
Another area that received a lot of publicity on the FSB forums is the hefty collect out fees and early termination fees that can be levied by lenders. These can often be totally out of sync with the work load required to collect in any outstanding debts and many view these charges as opportunistic.
If you have any valid complaints and you wish to air these experiences we will accept posts on this forum – please use the comment box below. However, we will not allow “witch hunts” so please do not name individuals and please try to stick to the facts.
